Privacy Policy

Last updated: December 2024

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1. Introduction

Racket Racket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and sign up for product updates.

2. Information We Collect

2.1 Personal Information

When you sign up for our mailing list, we collect:

  • Email address
  • Country of residence
  • IP address (automatically collected)
  • Signup timestamp

2.2 Automatically Collected Information

We automatically collect certain information through cookies and similar technologies:

  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
  • Geographic location (general)

3. How We Use Your Information

We use the information we collect for:

  • Product Updates: Sending you information about our Kickstarter launch and product development
  • Website Analytics: Understanding how visitors use our website to improve user experience
  • Security: Protecting against spam, fraud, and abuse
  • Legal Compliance: Meeting our legal obligations and enforcing our terms

4. Third-Party Services

4.1 Mailchimp

We use Mailchimp to manage our mailing list and send email communications. When you sign up, your information is stored on Mailchimp's servers. Mailchimp may use this information in accordance with their own privacy policy.

View Mailchimp's Privacy Policy

4.2 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

View Google's Privacy Policy

4.3 Google reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and abuse. This service may collect information about your device and behavior to determine if you are a human user.

View Google's Privacy Policy

5. Cookies and Tracking

5.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled:

  • GDPR consent preferences
  • Form security tokens

5.2 Analytics Cookies

These cookies help us understand how visitors use our website (requires your consent):

  • Google Analytics tracking cookies
  • Page view and interaction tracking

5.3 Managing Cookies

You can control your cookie preferences through our cookie banner or by adjusting your browser settings. Note that disabling certain cookies may limit website functionality.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request limited processing of your data
  • Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@racket-racket.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. You can unsubscribe from our mailing list at any time using the link in our emails.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, including using services that comply with GDPR requirements.

10. Children's Privacy

We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

© 2024 Racket Racket. All rights reserved.